The cornerstone of our Management Philosophy lies in the desire to provide unsurpassed customer service, which rests on the three service-pillars of warmth, responsiveness and professionalism. A service style that is warm in it’s approach, responsive in it’s delivery and professional in it’s execution.

The Raya Hotel’s credo is the desire to understand our customer’s unique needs and create an atmosphere of stylish ambience and service quality. We take pride in exceeding our customer’s expectations and share with them the unique magic of the Raya experience.

We believe that this distinction separates Raya from the others.

Member Hotels:

The Capetonian Hotel – Cape Town, South Africa

The Balmoral Hotel – Durban, South Africa

Click on the links above to go to the individual hotels in the group.